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Pack and Updater Help






Type Error Description Learn more
General Another user is currently installing the following application PRODUCT NAME. Please try again later.

Another Windows account is currently downloading this software. Switch back to the original account to complete your download.

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General Another user is currently downloading the following application PRODUCT NAME. Please try again later.

Another Windows account is currently downloading this software. Switch back to the original account to complete your download.

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General Another program is currently being installed. Please complete this installation and try installing PRODUCT NAME again.

In order for the Updater to update your software, you must first exit any other open installers.

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General The installer for PRODUCT NAME could not be verified. Please try installing again.

Try installing the software separately.

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General You must restart your computer to complete the installation of Google Desktop. The installation will automatically resume after your computer has restarted. Please let all other installations complete

In most cases, restarting your computer will resolve this error.

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General The installer for PRODUCT NAME could not be downloaded. Please try installing again.

Try downloading the affected programs separately.

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General PRODUCT NAME could not be updated due to an issue that cannot be corrected at this time. This installation will be automatically removed from your selections.

Try downloading the affected programs separately.

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General PRODUCT NAME could not be installed due to an issue that cannot be corrected at this time. This installation will be automatically removed from your selections.

Try downloading the affected programs separately.

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General Please try running the PRODUCT NAME install wizard.

Try installing the software separately.

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General Google Updater was unable to load a required component.

Google Updater experiences this error when you're missing a specific DLL file.

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Connection The Google Updater Service is not running. Please start it, then click the "Retry" link.

Your security software may have disabled an essential component of Google Updater.

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Connection Google Updater encountered a problem communicating with the server. Please wait a few minutes, then click the "Retry" link.

This error may be caused by problems with firewall or proxy settings or having your computer set to an incorrect date.

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Connection Your proxy server requires a user name and password. Google Updater does not support this configuration. Please contact your system administrator for assistance.

Google Updater does not currently support password-authenticated proxies.

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Connection Google Updater was unable to contact the server. Please wait a few minutes, then click the "Retry" link.

This error may be caused by problems with firewall or proxy settings or having your computer set to an incorrect date.

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Connection Google Updater was unable to contact the server. Try following the tips below to fix the problem, then click the "Retry" link to connect to the server.

This error may be caused by problems with firewall or proxy settings or having your computer set to an incorrect date.

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Connection Google Updater couldn't detect an active Internet connection. Please verify you're connected to the Internet, then click the "Retry" link.

Make sure you're connected to the internet before trying to download and install software through Google Updater.

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Connection Google Updater has detected that your computer's Background Intelligent Transfer Service did not start properly.

Google Updater uses your computer's Background Intelligent Transfer Service (BITS) to install and update your programs. Making sure BITS is enabled should resolve this issue.

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Connection Google Updater has detected that your computer's Background Intelligent Transfer Service (BITS) is not enabled.

Google Updater uses your computer's Background Intelligent Transfer Service (BITS) to install and update your programs. Making sure BITS is enabled should resolve this issue.

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Program Already Installed A premium version of PRODUCT NAME may already be installed. To install the Google Pack version of this software, please uninstall this version first.

Google Updater detected you already have a premium version of this software. To install the Google Pack version of the selected software, uninstall your existing version first.

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Program Already Installed Another copy of the PRODUCT NAME installer is already running. Please close it and try installing again.

In order for the Updater to update your software, you must first exit any other open installers.

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Program Already Installed An existing version of PRODUCT NAME is currently running. Please close it and try installing again.

In order for the Updater to update your software, you must first exit any existing versions of the software.

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Program Already Installed A premium version of PRODUCT NAME is already installed. To install the Google Pack version of this software, please uninstall this version first.

Google Updater detected you already have a premium version of this software. To install the Google Pack version of the selected software, uninstall your existing version first.

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Program Already Installed An older version of PRODUCT NAME is already installed. To update, please uninstall the existing version and try installing again. Click the Help link above to learn more.

Uninstall the program and visit http://pack.google.com to install the latest version.

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Program Already Installed A version of PRODUCT NAME is already installed in a different language. To install the Google Pack version of this software, please uninstall the existing version first.

Google Updater has detected that you already have this software installed.

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System Administration Your computer does not have enough disk space to install this version of PRODUCT NAME. Please free up more space and try installing again.

Free up more space on your hard drive to install more software.

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System Administration You have cancelled installation of the following application PRODUCT NAME. You can try installing it again if you cancelled installation by accident.

If you canceled installation by accident, go ahead and reinstall the software.

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System Administration There is not enough disk space to download the installer for PRODUCT NAME. Please free up more space and try installing again.

Free up more space on your hard drive to install more software.

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System Administration This version of PRODUCT NAME has determined that your computer’s group policy prohibits this installation from proceeding. Please contact your system administrator to correct this issue.

An administrator on your network has applied a policy that prevents the installation of this software. See your system administrator for more details.

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System Administration Your computer does not meet the minimum system requirements for this version of PRODUCT NAME. This installation will be automatically removed from your selections.

Your computer does not meet the minimum requirements to install this software.

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System Administration You need administrative privileges for installation of the following application PRODUCT NAME. Please contact your system administrator for assistance.

In order to install many of the programs in Google Pack you must have a user account with administrative privileges.

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System Administration You must restart your computer to complete the installation of PRODUCT NAME . Please let all other installations complete before you restart.

In most cases, restarting your computer will resolve this error.

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System Administration Google Updater requires administrative privileges for this operation. Please contact your system administrator for assistance.

In order to install and use Google Updater you must have a user account with administrative privileges.

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System Administration Google Updater requires administrative privileges to run. Please contact your system administrator for assistance.

In order to install and use Google Updater you must have a user account with administrative privileges.

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System Administration Google Updater cannot be launched with the "Run as" command and must be run directly by a user with administrative privileges. Please contact your system administrator for assistance.

Google Updater does not recognize the "Run as" command. In order to install and use Google Updater you must have a user account with administrative privileges.

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Can't Continue 0x80070005

Our engineers are currently investigating this problem. Help us investigate.

Can't Continue 0x8007007f

Try reinstalling Internet Explorer 7.

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Can't Continue 0x80004005

Make sure you're installing the latest version of Google Updater.

Can't Continue 0x80070002

Reinstall by first saving the Google Updater setup file to your desktop.

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Conflicting Software PRODUCT NAME cannot be installed until you close the following programs - PROGRAM LIST. Make sure none of these programs is running in your taskbar or system tray and try installing again.

Exit the conflicting software to continue.

Conflicting Software An installed program that conflicts with PRODUCT NAME has been detected. Please uninstall the conflicting program and try installing again.

An existing program isn't letting Google Updater install this software.

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Conflicting Software A conflicting program, CONFLICTING PRODUCT NAME, may already be installed. Please uninstall this program and try installing PRODUCT NAME again. Click the Help link above to learn more.

An existing program isn't letting Google Updater install this software.

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